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Service Request Agreement

Having issues? Refer to our top maintenance troubleshooting sheet before scheduling a service call.

Note: After filling out this form, you must log into the Tenant Portal and submit a maintenance request.

A $50 fee will be assessed if any of the following occur: (EFFECTIVE OCTOBER 15, 2017)

  • Any tenant who makes an appointment, but fails to be at the property during the scheduled time.
  • There is a non-kenneled or unconstrained dog.
  • There is an underage child (17 or under) unattended at the property.

If the maintenance request is to fix something that was due to tenant damage or responsibility, the tenant will be charged. If you have questions on what is tenant responsibility, please follow the link below or call us at 619-575-6200

Tenant Responsibilities

I have read and agree to the above

For the safety of our maintenance technicians, be sure that your dog(s) is restricted to an area away from the technician during the time of scheduled repair.

You will be redirected to the login portal to submit your maintenance request. Make sure to login in and submit your request through the login portal, or your request will not be submitted

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